Prices displayed on this website do not include VAT :
- Customers within the European Union will be charged 20% VAT at checkout.
- Customers outside the European Union will not be charged VAT at checkout and may have to pay additional import duties and/or any other local sales tax instead.
A pre-order is a commitment from the customer to purchase a product, and cannot be cancelled.
We reserve the right to offer store credit in case we are able to sell off or transfer the deposit to another customer.
Please note due to the Covid-19 situation, shipping might take longer than expected.
Depending on destination and value, various shipping methods may be used.
The tracking number information is sent with the shipment confirmation.
Our products have a 2 years warranty, covering defects and workmanship.
Any misuse, alteration, or unauthorized attempt at modifying or servicing the products will void this warranty.
Please use the contact form in case you have any issue with our products.
Returns are only accepted for unused products in their original, unopened packaging.
Returns should be sent with tracking within 20 days after receipt of order.
Lost or damaged items returned with no tracking or insurance cannot be refund.
Customers must cover the shipping costs for returns.
If a store credit is preferred over a refund, the shipping costs associated to the returned item(s) will be added to the credit.
In any case, please use the contact form and let us know how we can help.
XO Devices & Engineering Services
SASU à capital variable - 883 665 192, R.C.S. SAINT-ETIENNE
427 Route de Clermont, 42130 St-Sixte, France
SIRET : 883 665 192 00018
TVA intracommunautaire: FR41883665192